WHAT. WILL. WHEN
Select a course of action and explain why that particular course of action will succeed. Test the coachee's commitment to the action and be specific on the timing.
USEFUL QUESTIONS
WHAT
  • What are the next steps?
  • After reviewing your list of options, what precisely will you do?
  • Which are the most feasible options?
WILL
  • What will be the result if you do not take this action?
  • Are you totally committed to taking this action?
WHEN
  • When will these actions be completed?
  • Review the timeframe to achieve your purpose, is it still realistic?
  • What would you like from me in terms of accountability?
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